OKCoin - What's now?
In China, the Lunar New Year and Spring Festival is the time of year when families come together to reflect on the past year, and to also look forward and welcome in the new year.
At OKCoin, it is our mission to provide the best service in the industry, therefore we have made the following adjustments to service hours to accommodate users needs during this holiday.
The OKCoin Support Team will continue to provide its support service 7 days a week.
However, we kindly ask for your understanding if you experience slower than usual response times between the hours of 5pm – 2am UTC time. Customer Service will resume as normal on February 25, 2015.
In regards to USD withdrawals, OKCoin will continue to process withdrawals per usual, however bank transfers may experience delays due to the upcoming bank holiday, which takes place from February 18th until February 24th.
Please note that trading will remain unaffected during the Spring Festival period.
Please click "Introduction of OKCoin", if you want to know the details and the company information of OKCoin.