Some time ago, the community had a lot of discussions around the account risk control incident.
Binance listened to the community and always paid close attention to it.

In line with the communication principle of “openness and transparency”, we have summarized the issues that users are particularly concerned about, hoping to help you clear your doubts.

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1. Why does Binance cooperate with regulators and law enforcement?

Globally, Binance works with global regulators and law enforcement to protect the ecosystem and all users, and Binance also has strict standard operating procedures for law enforcement requests.

2. Are the assets of the risk-controlled account safe? Will it be misappropriated? Will it be passed on to the government of the relevant country?

Binance, as the world’s largest trading platform, “protecting users” has always been Binance’s highest principle.

Binance solemnly promises that Binance is committed to ensuring the security of user funds, and will never misappropriate user funds without authorization, and will never transfer users’ legal assets to any government agency.

Please don’t believe in rumors, and everyone is welcome to supervise.

3. How will Binance handle the assets of risk-controlled accounts?

In the absence of a valid court judgment, assets and accounts will be unlocked for a limited period of time (cycles vary by case).

If the relevant account does violate the law, law enforcement authorities in most jurisdictions will request to contact the user directly, and Binance will handle the relevant matter in accordance with the judicial progress.

4. What happened to the accounts that were subject to risk control in the past? How to optimize related processes in the future?

For accounts that have been risk-controlled, users can continue to log in to the account and conduct normal transactions.

In addition, Binance will further improve the law enforcement support system.

If the law enforcement agency cannot provide more information and details, Binance will release the risk control (login, transaction and withdrawal functions) batch by batch according to the established process, and cooperate more prudently.

5. What should I do if I find that my account is under risk control?

If you find that your account is under risk control, the best option is to get in touch with the Binance customer service team to obtain details about the account lock and take appropriate steps to unlock your personal account.

6. Is the risk control account related to deposits and withdrawals?

Once again, Binance remind all users, please be careful to receive assets from unknown sources through OTC transactions.

Once funds from suspicious sources are involved, your account may be subject to assisted investigation and risk control.

It is recommended that users conduct transactions (especially deposit transactions), please be sure Choose formal platforms and merchants, avoid risks, and do not lose the big because of the small.

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